Quality & Safety

Our organisation is certified to the Australian & International AS/NZS ISO 9001 Standard. This certification ensures our health care services have demonstrated compliance and commitment to the principles of monitoring, evaluation and Quality improvement.

Our Quality Management System is designed to ensure patient safety and Quality of care are consistently provided, according to best practice guidelines. We have also embarked on the accreditation process for the National Safety and Quality Health Service Standards (NSQHS).

Our staff are skilled in their field and provide care in a manner that keeps the patient at the centre of everything we provide.

 We strive to provide a safe, rewarding and satisfying working environment. We consider that the health and safety of our staff members, clients and patients is vital to the ultimate success of the company.

All procedures and policies are in accordance with the Worksafe Occupational Health and Safety Act of 1994 and the Occupational Health and Safety Regulations of 1995. Everyone has a legal duty to uphold certain standards of health, safety and welfare. This includes employers, employees, clients and patients.

 To review our Quality Policy click here